AI-Powered Customer Support

AI Customer Support, Built Just For You

We'll build a custom AI chatbot for your business. Our team learns your business, trains Willow, and deploys it for you. You just embed it and watch it work.

3–5 days

Bot ready

Free

Consultation

1 line

To deploy

Willow - AI Chatbot Mascot

Hi! I'm Willow 👋

How can I help you today?

Online 24/7

Willow standingHow It Works

Your custom bot, built by our team

We handle everything. You just book a call and we'll take care of the rest.

01

Book a Call

Schedule a 30-minute consultation with our team. It's free and no commitment.

02

We Learn Your Business

During the call, we understand your customer questions, business model, and support goals.

03

We Build Your Willow

Our team creates and trains your custom Willow bot based on your business knowledge.

04

You Deploy & Earn

Get your embed code, add it to your site, and Willow handles customer questions 24/7.

Features

Everything you need to delight customers

Willow comes packed with powerful features that work right out of the box.

24/7 Customer Support

Willow never sleeps. Your customers get instant answers any time of day or night, even on holidays.

Expert Setup

Your bot is configured by our team for perfect accuracy — no guesswork, no trial and error.

Lead Capture

Automatically collect contact details and qualify leads through natural conversation. Never miss an opportunity.

Continuously Improved

We monitor performance and optimize your bot regularly so it gets better over time.

Easy Integration

Works with any website. WordPress, Shopify, Squarespace, Wix, custom sites - just one line of code.

Personal Support

Dedicated support from the team that built your bot. We know your setup inside and out.

Use Cases

Built for every type of business

From corner shops to enterprise SaaS, Willow adapts to your industry.

E-Commerce

Help shoppers find products, track orders, and answer sizing questions. Reduce cart abandonment by 30%.

Service Providers

Book appointments, answer service FAQs, and collect enquiries automatically. Free up your team's time.

SaaS Companies

Onboard users, provide instant tech support, and upsell features through intelligent conversation.

Local Businesses

Share opening hours, directions, menus, and booking info. Your digital receptionist that never takes a break.

Willow with phoneTestimonials

Loved by businesses everywhere

"Willow reduced our support tickets by 60% in the first month. Our customers love getting instant answers at any hour."

S

Sarah Chen

Owner, Bloom Boutique

"We were losing leads outside business hours. Since adding Willow, our enquiry capture has gone up 45%. It practically pays for itself."

J

James Mitchell

Director, Mitchell & Co Accountants

"Setup took literally 3 minutes. I was sceptical, but Willow understood our product range immediately. Brilliant tool for any shop."

P

Priya Patel

Founder, SpiceBox Kitchen

Pricing

Simple Pricing, Expert Service

Every plan includes a free consultation to get you set up perfectly.

MonthlyAnnual
Includes setup · no extra fee

Essential

Perfect for getting started with AI-powered customer support. Get Willow chatting on your website in days.

£59/month

+ £129 one-time setup

  • Custom AI chatbot (Willow)
  • Trained on your business knowledge
  • Brand customization (colour)
  • Email support
  • 30-minute strategy consultation
Most Popular

Professional

For growing businesses ready to scale. Includes quarterly strategy calls to optimise your bot and performance.

£129/month

+ £249 one-time setup

  • Everything in Essential, plus:
  • Quarterly strategy calls
  • Logo & full brand customization
  • Custom integrations (Zapier, Slack, etc.)
  • Advanced analytics & insights
  • Priority email support
  • Dedicated onboarding

Enterprise

Custom solutions for large organisations with unique needs. Let's build something special.

Custom
  • Everything in Professional, plus:
  • Custom feature development
  • Dedicated account manager
  • SLA guarantees
  • White-label options
  • Custom integrations & API access
  • Direct phone/Slack support

Feature Comparison

FeatureEssentialProfessionalEnterprise
Custom AI Chatbot
Brand CustomisationColour onlyLogo + ColourFull white-label
Quarterly Strategy Calls
Custom Integrations
Priority Support
Dedicated Account Manager
Monthly price£59/mo + £129 setup£129/mo + £249 setupCustom
Annual price (no setup fee)£588/yr (£49/mo)£1,308/yr (£109/mo)Custom

All plans include a free consultation. Pricing based on business complexity.

FAQ

Frequently asked questions

Willow waving

Let's Build Your Perfect Customer Support Bot

A 30-minute call is all it takes. We'll design a bot that's perfect for your business.

Willow Chat with Willow
Hey! How can we help you today?